Business Process Outsourcing

Organizations that are focusing on expanding their areas of reach plan to improve bottom lines while being agile to the ongoing changes in the environment in which they operate.

While the organizations show initiatives to handle key tasks, they try not to overlook the repetitive tasks that are part of their businesses. At the time of arriving at the costs, the organizations find it convenient to look for partners who are stable and ready to complete tasks on time.

Fisec Global has the required expertise and experience to assist enterprises transform their business. Fisec Global uses a well-organized, regimented approach to BPO. In this scenario, the business process outsourcing to a reliable partner becomes all the more key element in the growth of the organization. Here, the existing customers should not only continue to get the best of the service, but the new partner must ensure that the service levels are reached in a short span of time. With the help of highly talented and trained people, both front and back office services can be integrated to support the customer requirements.

The state-of-the-art technology and domain knowledge provides an opportunity to businesses to gain edge and be ahead in its areas of operation.

Fisec Global not only get the best of delivery from this strong talent base, but also impeccable levels of account management that we have. The solutions that are on offer provide help to the customers across the lifecycle of partnership and provide immeasurable results that are comparable to any standard methodologies in the areas of business. This not only provides cut in costs but enhances the response time to meet the challenges in the market place in a quick manner.

Client Challenges

  • High cost and inefficient processes of existing
  • Decentralized and non-standardized operations
  • Limited and non-standard technology deployment to run operations
  • Experts with the domain experience in limited availability
  • Revenue loss and increased time-to-market
  • Scarcity of funds to invest in new technologies
  • Pay Central- SOA-based framework for Payments
  • Mortgage Processing Solutions
  • Inbound customer service and correspondence processing for credit cards